21 Day Hassle Free Returns & Exchange Policy*
21 Day Hassle Free Returns & Exchange Policy* - CALL US IF YOU HAVE CONCERNS (626) 470-7022
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. If you have any questions or concerns please direct your inquiry to firstname.lastname@example.org or call us at (626) 470-7022.
What can be returned:
You may return new, unused, and resellable items for a full refund or an exchange**. Simply ensure that the item is returned in its original product packaging within 21 days of your receipt date. Products must have an RMA in order to return any item (this is for your protection). Our website has a returns button on the home page at the very bottom under customer service, feel free to call us if that is easier for you (626) 470-7022 or email us email@example.com. The cost to return an item is the customer\'s responsibility. Items returned without RMA and sent to Manufacturer will be charged a 20% restocking fee.
*What is not Returnable
CUSTOM ORDERS have a cancellation policy of 72 hours after placing the order. After 72 hours, the order is FINAL, no exchanges or refunds will be given. Any orders that have artwork/logos are not returnable. If in the very rare case that there happens to be an error on the graphics, we will pick up the item, fix the error and return it to you (no returns or additional discounts allowed). Any items that are shipped via freight carriers are not returnable (we may make an exception on these items if you, the customer, are willing to pay for ALL freight charges, both coming to you